FAQ 2018-08-13T19:21:24+00:00

Frequently Asked Questions

How much is your minimum order? 2017-02-01T11:27:32+00:00

The minimum order varies from one location to another. Kindly contact us for us to better serve you.

Do you accept check payments? 2017-02-01T11:27:27+00:00

Yes, we accept check payments.

What payment terms do you offer? 2017-02-01T11:27:22+00:00

This is dependent on a number of things, and we try our best to accommodate client requests as much as possible. Your account executive will discuss the terms with you before your first order.

Do you issue official receipts? 2017-02-01T11:27:17+00:00

Yes, we issue official receipts.

Which cities do you ship/deliver to? 2017-02-01T11:27:11+00:00

We ship anywhere in the Philippines.

What are your shipping methods? 2017-02-01T11:27:06+00:00

We ship via land, sea, and air, all depending on your location and instructions.

What is your lead time for delivery? 2018-08-13T21:17:01+00:00

In the cities where our three branches are located, we offer next-day delivery. If you are outside these areas, this might change. Kindly contact us for more information.

Where is your office located? 2018-08-13T21:17:17+00:00

Our offices are located in Cebu, Manila, Boracay, Siargao, Bohol and soon to open in Iloilo. You can find our different branch locations here.

How long have you been in the industry? 2017-02-01T11:26:51+00:00

We have been importing and distributing our Italian products in the Philippines for over 15 years.

What are your operating hours? 2017-02-01T11:26:46+00:00

We are open from Mondays to Fridays between 8:30AM and 6:30PM.

Where are your products from? 2017-02-01T11:26:41+00:00

All of our products are authentic Italian brands which we directly import from Italy.

Who are your clients? 2018-08-13T21:14:45+00:00

Over the years, we’ve established long-lasting relationships with clients from all over the country. To know more about who we serve, kindly get in touch with your local office.